CATHERIN YESU YESU FRANCIS

HR Manager-Track Executive | HR Operations & Compliance | Project Coordination

Dubai, UAE

Profile summary

Accomplished HR Manager-Track Executive with 5 years of progressive experience in HR operations and compliance. of managing end-to-end payroll administration, talent acquisition, and regional labour standards alignment within GCC markets. Dedicated to maintaining operational excellence through structured HRIS data management and performance appraisal systems. Committed to delivering strategic human resources support across diverse organisational environments.

Career highlights

Technical Talent Acquisition: Closed 50+ technical and senior-level roles within strict service level agreements through advanced sourcing on LinkedIn Recruiter and Indeed.

HRIS Data Compliance: Standardised the new-hire induction lifecycle, achieving a 100% compliance rate for human resources information system data entry and documentation.

Payroll Administration: Administered end-to-end payroll for 60+ employees via GreytHR, maintaining zero-error statutory compliance, Wage Protection System processing, and vendor payments.

Performance Appraisal Management: Drove 95% on-time performance appraisal completion through structured goal-setting and competency-mapping cycles.

Key skills

ProfessionalTeam Leadership & Coaching Full-Cycle Recruitment UAE Labour Law & MOHRE Payroll (GreytHR) Performance Management & KPI Design Talent Acquisition Strategy Onboarding & Offboarding Employee Relations & Grievance Resolution HR Policy & SOP Development Workforce & Succession Planning HRIS Data Management WPS & Statutory Compliance Training & Development Project Coordination Team Leadership & Coaching Full-Cycle Recruitment UAE Labour Law & MOHRE Payroll (GreytHR) Talent Acquisition Strategy Onboarding & Offboarding Employee Relations & Grievance Resolution Workforce & Succession Planning HRIS Data Management WPS & Statutory Compliance Training & Development Onboarding Offboarding Succession Planning UAE Labour Law MOHRE KPI Design Statutory Compliance

Professional experience

HR ExecutiveJan 2025 - Present
Global Software Solutions Group FZ LLCDubai, UAE

Manages talent acquisition, onboarding compliance, and employee relations. Oversees payroll administration, visa coordination, and policy documentation to maintain operational alignment with regional labour standards.

  • Closed 50+ technical and senior-level roles within strict SLAs through advanced sourcing on LinkedIn Recruiter and Indeed.
  • Standardised the new-hire induction lifecycle, achieving a 100% compliance rate for HRIS data entry and documentation.
  • Administered end-to-end payroll for 60+ employees via GreytHR, zero-error statutory compliance, WPS processing, and vendor payments.
  • Drove 95% on-time performance appraisal completion through structured goal-setting and competency-mapping cycles.
Senior Processing Manager & HR OfficerJan 2022 - Dec 2024
Nexus MigrationDubai, UAE

Directed immigration case processing operations and human resources functions, aligning daily workflows with organizational goals. Supervised processing professionals and managed recruitment pipelines while overseeing employee onboarding, administration, and record maintenance.

  • Sourced candidates through LinkedIn and Indeed, screened resumes, and coordinated shortlisting workflows with hiring managers.
  • Maintained digital and physical employee records, managed compensation queries, and executed workforce planning operations.
  • Managed the complete immigration case lifecycle, covering intake, documentation, decision-making, and client communication.
Network Operations AdvisorApr 2021 - Oct 2021
AccentureBangalore, India

Supervised network delivery projects, maintaining alignment between operational teams, performance targets, and client agreements. Assessed delivery workflows to isolate constraints and supplied actionable feedback.

  • Delivered training programs to address identified skill gaps across operations teams.
  • Coordinated equipment procurement, costing processes, and NTU capacity planning.
Nexus Migration · Dubai, UAEJan 2022 - Dec 2024
Processing Manager — Immigration & Case Management

Directed immigration case processing operations, supplying strategic direction and team mentorship to align daily output with organizational standards. Structured regular performance evaluations to support internal workflow consistency.

  • Designed and delivered training programmes on immigration policies, procedures, and systems to close team skill gaps.
  • Managed the full immigration case lifecycle, including intake, documentation, decision-making, and client communication.
  • Sourced candidates via LinkedIn, Indeed, and social platforms, screened CVs, and coordinated shortlisting with hiring managers.

Education

Master of Computer Application (MCA)Jan 2021 - Jan 2023
Jain University

Bangalore, India

Bachelor of Computer Application (BCA)Jan 2016 - Jan 2019
Bishop Cotton Women's Christian College

Bangalore, India